Frequently asked questions

Let stains dry completely before tackling them—wet stains smear across the cotton fabric, making things worse.

Once dry, gently scrape off the stain. If a mark lingers, use a clean tent brush with lukewarm water to softly scrub the fabric. Never use cloths or brushes that have touched soap, as it damages the tent’s waterproof coating.

Got a stubborn stain? Dive into our Help A Stain! - page for expert tips.

You've already done the most important things, but if you want to take your tent on vacation safely and comfortably next year, give it a good tune-up in autumn. During your daily use in the summer vacation, you were able to spot any defects. Autumn is the time to have small repairs done, so you can bring your tent on vacation in tip top condition the following year. Think of parts that need replacing, such as zippers or a broken tent pole. Ask the workshop about the possibilities. That way, you can enjoy your next holiday without a worry in the world! For more information, check out our Service & Maintenance Tips.

If your tent shows signs of leakage, don't start treating the entire canvas with a waterproofing agent right away. Treating the spots where there is leakage will suffice. You see, the cotton of which the tent canvas is made is woven to be breathable. If you treat the entire tent canvas with a waterproofing agent, it will lose its breathable properties. The Karsten Tents workshop is happy to recommend a treatment method and the right waterproofing agent.